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Helpdesk Support
- Recruiter :
- Specialist Computer Recruitment
- Salary :
- £8 to £11 per hour (Plus Holiday Pay )
- Location :
- Cardiff, South Glamorgan
- Description :
- of incidents, support and administration requests within agreed service levels. Skills required: First line support \ Helpdesk support. Must have good attention to deal and be prepared to do some ... My client is a leading IT organisation looking to recruit an experienced 1st Line Support Analyst ... technical support and advice across all of the clients platforms ensuring that services are available ... required as a 1st Line support function. Resolve incidents, and respond to end-user enquiries and requests in a timely manner. Provide technical expertise and consultancy within the specialised environment so
- Posted on :
- 05/03/2010
1st line support / Helpdesk - Graduate
- Recruiter :
- Boston Capel
- Salary :
- £12,000 to £14,000 per year
- Location :
- Leeds, West Yorkshire
- Description :
- Our client, a rapidly expanding software company, is looking for a bright, articulate and customer friendly IT graduate to work on 1st line support / helpdesk in their Leeds Office. The 1st line support / helpdesk candidate will be expected to support our client's bespoke software, as well as issues relating to client web sites, data feeds to other sites, and Microsoft Office applications. The 1st line support / helpdesk candidate will also be expected to carry out a range of tasks relating to the customisation of our client's software. This will include preparing mail merge templates, property brochure templates
- Posted on :
- 11/03/2010
Dutch Speaking IT Helpdesk Support
- Recruiter :
- Language Recruitment Services.
- Salary :
- £19,000 to £21,000 per year
- Location :
- Hounslow, Middlesex
- Description :
- Dutch Speaking It Helpdesk Support Officer Our client, a high-profile multinational organisation spanning multiple territories, is seeking a Dutch-speaking IT Helpdesk Support Officer. Language Recruitment services is acting on behalf of our client to recruit for the following duties: * Provide updates as needed to the customer * To ensure cases are allocated to the most appropriate 'next step' * To perform technical escalations in line with company procedure. * To liase and refer issues to correct/relevant entities * Document all troubleshooting and case management actions * Excellent customer skills
- Posted on :
- 09/03/2010
IT Assistant (IT Helpdesk, Support) BLUIT0012
- Recruiter :
- Blue Octopus Recruitment LLP
- Salary :
- £17,000 per year (Salary circa £17,000)
- Location :
- Worcester, Worcestershire
- Description :
- Our client are leaders in the Water Industry and form part of a large multi disciplined international Company, which is listed on the Dow Jones US stock market. Due to continued growth, they are currently looking to recruit an IT Assistant to join their IT Team to provide Technical Support at their Worcester office for all IT equipment including computers, notebooks, phones and printers. This role is based from the Worcester office but will report to the IT Manager at Head Office in Leeds. Candidates for this role should be proficient in Windows XP, Microsoft Office 2007 and PC and Notebook Hardware coupled
- Posted on :
- 22/02/2010
Helpdesk / IT support / 1st 2nd Line Milton Keynes up to £25K
- Recruiter :
- EasyWebRecruitment.com
- Salary :
- £20,000 to £25,000 per year
- Location :
- Milton Keynes
- Description :
- Helpdesk / IT support / 1st 2nd Line Milton Keynes up to £25K Helpdesk / IT support /1st 2nd ... experience in the following roles: IT Technical Support Engineer, IT Technical Services Analyst, IT Helpdesk Support, IT Tech Support Engineer, IT Helpdesk Technician, IT Support, 1st Line Support, 2nd Line Support, 3rd Line Support, IT Helpdesk Engineer, Network Support, Network Administration, Systems ... the highest levels of individuality, service and support at all times. ROLE: Your role will be ... , providing face to face and remote support. Working on a rotating 24 hr shift pattern this is an excellent
- Posted on :
- 12/03/2010
First Line Helpdesk Engineer
- Recruiter :
- 100% IT Recruitment Ltd
- Salary :
- £18,000 to £20,000 per year (£20k + Full bens)
- Location :
- Bracknell, Berkshire
- Description :
- First Line Helpdesk Engineer Bracknell £20, 000 + Benefits Excellent opportunity for a first line helpdesk engineer to join a leading IT support company based in Bracknell. Working as part of a team, you will be responsible for carrying out the support of Windows based user issues. Key responsibilities include:- * First line support for Windows 2000, 2003, MS Office and basic desktop issues * Escalating more complex or time consuming issues to 2nd line desk. * Perform daily backups and remedial actions ... . If you come from a strong first line technical support background with at least 6 months to a years
- Posted on :
- 25/02/2010
Technical Support Consultant (Second Line)
- Recruiter :
- Service Works Group
- Salary :
- £25,000 to £28,000 per year
- Location :
- London
- Description :
- Technical Support Consultant (Second Line) for International Software Provider Salary £25k - £28k depending upon experience plus benefits International Facilities Management software provider seeks an experienced Technical Support Consultant for its office in London, SW15. The chosen candidate will have 3+ years practical experience working as a Service Desk Analyst / Technical Support Consultant, ideally in second or third line support roles, delivering problem resolution to tight timescales. You will be a ... , but not essential, as is experience of supporting database products. If you have the relevant experience
- Posted on :
- 11/03/2010
Helpdesk Operator
- Recruiter :
- Volt Europe
- Salary :
- £14,000 to £14,500 per year (Bonus and Benefits)
- Location :
- Harrogate
- Description :
- Our market-leading financial company are currently seeking a Helpdesk Operator to act as the first point of contact for their customers reporting faults. You will then liaise with external service providers and engineers to ensure speedy resolution of the fault, escalating to Team Leaders or other departments as necessary. In addition you will produce regular reports and complete spreadsheets to document faults as well checking progress of each fault logged to ensure SLAs are met. You will have previous Call Centre or Helpdesk experience with excellent organisational skills. This is an excellent
- Posted on :
- 09/03/2010
SUPPORT CONSULTANT REQUIRED! BHAM 25K
- Recruiter :
- Concept IT Ltd
- Salary :
- £20,000 to £25,000 per year
- Location :
- Birmingham
- Description :
- I am currently recruiting for a Support Consultant with knowledge/ experience of Sage products to join my established Birmingham based clients. You will fulfill a crucial role within the support team, you will be the first point of contact for customers, working to solve technical issues in a professional, efficient manner. You will be a polite, confident communicator able to liase problems to the technical support team whilst offering first line support directly to cutomers via telephone. You will have fulfilled a similar role in the past and be familiar with taking responsibility for each query
- Posted on :
- 06/03/2010
Technical Support Engineer
- Recruiter :
- Leaders Recruitment
- Salary :
- £20,000 to £25,000 per year
- Location :
- Aldershot, Hampshire
- Description :
- closely with Helpdesk personnel to analyse, diagnose, resolve and/or escalate user problems arising from ... additional responsibilities; * Provide support for installation and roll-out of internet-based software running on Microsoft Windows platforms. * Provide high-level technical consultancy to clients, such as product installation and configuration * Monitoring support call resolutions with line manager and 1st line support staff * Assist with management of software releases from development staff to customers ... helpdesks, excellent communication skills, and understanding of internet browsers and MS products as well
- Posted on :
- 15/03/2010
Support Engineer
- Recruiter :
- The Myers Group
- Salary :
- £1,800 to £2,000 per year (+ bonus, shift allowance and benefits)
- Location :
- Farnborough, Hampshire
- Description :
- Due to on going growth this established and highly successful software and services company are seeking a Support Engineer. As the Support Engineer you will join the friendly fun and supportive Support Department. The main focus of this role is to provide telephone and email support to their customers ... support between 8pm and 10:30pm for a very small number of high profile customers...............but you ... procedures and processes to ensure the smooth and effective running of the support area. Excellent customer service skills are essential. The candidate will have a background in computing/support and at least
- Posted on :
- 09/03/2010
Support Analyst - Croydon / City - £20-25k
- Recruiter :
- Energize Recruitment Solutions
- Salary :
- £20,000 to £25,000 per year (benefits)
- Location :
- Croydon
- Description :
- Support Analyst - Croydon / City - £20-25k Support, Business Analysis, 1st line, Technical consultant, SQL, Financial, Banking Energize are currently recruiting for a Support Analyst to join a ... helpdesk dealing with customer queries concerning company software. You will have varied responsibilities ... . Essentially, any experience of working in a support role for a financial organisation is highly beneficial. Please don't hesitate to send your CV today for this fantastic opportunity. Support, Business Analysis, 1st line, Technical consultant, SQL, Financial, Banking
- Posted on :
- 09/03/2010
1st line Support Analyst
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £16,000 to £17,000 per year (£17,000 + Benefits )
- Location :
- Guildford, Surrey
- Description :
- My industry leading client is currently recruiting for a number of 1st line Support Analysts to work form their Guildford office. Working as part of a busy support desk you will apply your technical knowledge and excellent customer service skills to resolve and log customer incidents. When appropriate you will escalate problems to the designated points and process service requests to keep all customers updates about their incident status. To be considered for this role you will have a bright ... preferred that you have worked as part of an IT Helpdesk and are confident dealing with customer issues
- Posted on :
- 15/03/2010
Software Support Analyst - Oracle, SQL - Cheshire
- Recruiter :
- Additional Resources
- Salary :
- £18,000 to £21,000 per year ( )
- Location :
- Cheshire
- Description :
- Software Support Analyst - Oracle, SQL - Cheshire Package: £18-21k, Pension & Private ... Customer Support Analyst to join a multi-disciplinary team with a focus on improving the customer experience. Responsibilities: - Log, maintain and resolve helpdesk issues and flag escalations - Replicate bugs related to the software and supported hardware - Maintain the SLAs of customer contracts ... a helpdesk system to track and take ownership of customer issues that are monitored within ... - Excellent documentation skills Proficient with MS Office suite - Customer support experience (in any
- Posted on :
- 10/03/2010
Technical Support Engineer
- Recruiter :
- 100% IT Recruitment Ltd
- Salary :
- £20,000 to £23,000 per year (Benefits)
- Location :
- Basingstoke, Hampshire
- Description :
- Technical Support Engineer Basingstoke £20, 000 to £23, 000 This is a fantastic opportunity for you, and experienced Technical Support Engineer to join a leading IT Support company based in Basingstoke. You will be responsible for troubleshooting, installation, maintenance and support of full IT Systems for SME's from 10 to 500 users. Support will be carried out from the company's offices in Basingstoke, but with occasional visits to client sites. You must have 3 - 4 years experience in a similar position. Technically, you must ... * Exchange 2000, 2003, 2007 * Remote Support * Firewall and antivirus experience In addition, if you have any
- Posted on :
- 03/03/2010
Client Support Executive
- Recruiter :
- R B Recruitment Services Ltd
- Salary :
- £20,000 to £23,000 per year
- Location :
- London
- Description :
- and hardworking individual to provide high quality front-line support to their customer base. Client Support Executive The executive is responsible for the support of the user account base with particular emphasis on data. The client support executive's principal function is to resolve the user's day to day queries and problems promptly and professionally, through proactive as well as reactive support. Job content: Provide support to clients * To respond to incoming helpdesk queries promptly and accurately. * Keep
- Posted on :
- 11/03/2010
Second line Network support
- Recruiter :
- Hays
- Salary :
- £20,000 to £25,000 per year
- Location :
- Croydon
- Description :
- Job Title: Support Engineer (Helpdesk) Overall purpose: To provide support to all direct customers, channel customers and assistance to field staff. Location: Croydon You will need a technical awareness of voice, data & connectivity services within a telecoms, Internet or other similar environment. You are customer focused, analytical and capable of assessing/diagnosing the cause of problems. As good team player ... products, remote or on-site Providing support to the Product Support team on a second line basis ... knowledge to all support staff as and when required. Salary to £24, 000 Excellent working environment
- Posted on :
- 05/03/2010
Desk Side Support Engineer
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £100 per day
- Location :
- Dublin
- Description :
- We have an opportunity for an experienced IT Desk side Support Engineer to provide onsite support, break fix, smart hands, and traditional dedicated 1st line support duties. This role is based in DUBLIN. To be eligible for this role you must be DCSE qualified. This role will be office based in Dublin and will commence on or around 8th March 2010. This will be a three month rolling contract for one year. Main responsibilities will be supporting and maintaining software and hardware devices. To be successful in this role you will have a broad working knowledge of Microsoft software technologies and good
- Posted on :
- 07/03/2010
Desk Side Support Engineer
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £100 per year
- Location :
- Dublin
- Description :
- We have an opportunity for an experienced IT Desk side Support Engineer to provide onsite support, break fix, smart hands, and traditional dedicated 1st line support duties. This role is based in DUBLIN. To be eligible for this role you must be DCSE qualified. This role will be office based in Dublin and will commence on or around 8th March 2010. This will be a three month rolling contract for one year. Main responsibilities will be supporting and maintaining software and hardware devices. To be successful in this role you will have a broad working knowledge of Microsoft software technologies and good
- Posted on :
- 07/03/2010
Desk Side Support Engineer
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £100 per day
- Location :
- Dublin
- Description :
- We have an opportunity for an experienced IT Desk side Support Engineer to provide onsite support, break fix, smart hands, and traditional dedicated 1st line support duties. This role is based in DUBLIN. To be eligible for this role you must be DCSE qualified. This role will be office based in Dublin and will commence on or around 8th March 2010. This will be a three month rolling contract for one year. Main responsibilities will be supporting and maintaining software and hardware devices. To be successful in this role you will have a broad working knowledge of Microsoft software technologies and good
- Posted on :
- 07/03/2010
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