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Helpdesk jobs in Berkshire
Technical Support Analyst - Slough - £18-20k
- Recruiter :
- Intellect Recruitment
- Salary :
- £18,000 to £20,000 per year (bens + bonus)
- Location :
- Slough
- Description :
- Help Desk / Technical Support Analyst - Slough - £18-20k Leading software house are looking to expand their current support function and require a Help Desk Support Analyst. You will have previously worked in IT support, preferably in a software house environment. Your background should include - Answering inbound calls and emails. Logging calls and either solving the problem or escalating it ... or relevant MS qualification. Excellent opportunity for someone looking to develop their career in support
- Posted on :
- 05/01/2009
Helpdesk / Service Desk Administrator
- Recruiter :
- Forman Computer Staff
- Salary :
- £23,000 to £24,000 per year (Plus High Cost Supplement)
- Location :
- Slough, Berkshire
- Description :
- My government funded client is looking for a Helpdesk / Service Desk administrator. Your role will be to assist the IT Support Manager with the operation and administration of the ITIL compliant Support Help Desk. You will provide 1st/2nd line telephone support, monitor and escalate Help Desk calls ... support manager to ensure that the Help Desk is providing the organisation with responsive and effective support and help supervise and mentor the Support Assistants when they are operating the Desk
- Posted on :
- 07/01/2009
Technical Support Analyst / Junior IT Consultant - Up to £22K
- Recruiter :
- Web Recruit Ltd
- Salary :
- £22,000 per year (Benefits)
- Location :
- Ascot, Berkshire
- Description :
- , Graduate IT Support, Helpdesk Analyst, Helpdesk Engineer, Graduate Support Consultant, Help Desk Analyst ... Technical Support Analyst / Junior IT Consultant - 1st & 2nd Line Support - SQL Server 2000 ... years. Joining the Customer Services team, as a Technical Support Analyst / Junior IT Consultant, you ... Technical Support Analyst / Junior IT Consultant (1st & 2nd Line Support), please simply send your CV and a ... and solutions for Business Intelligence. An opportunity has now arisen for a Technical Support Analyst / Junior
- Posted on :
- 06/01/2009
IT Support French spkr/Helpdesk French spkr/French support spkr
- Recruiter :
- Mandeville Recruitment Group
- Salary :
- £9 to £11 per hour
- Location :
- Maidenhead
- Description :
- A high profile, multinational client of mine is looking for a French speaking IT support consultant to join their thriving Global Help desk. You must be a fluent French speaker with English and an IT support or Helpdesk background upto 1st line level. The role is based round supporting their internal ... Support role or Helpdesk experience. Ideally experience of working in an IT Support role or a Helpdesk ... with QC program, providing technical ISP, Telecoms and hardware support, process development to ensure
- Posted on :
- 08/01/2009
IT Support Engineer (Urgent)
- Recruiter :
- Hays Information Technology
- Salary :
- £18,000 to £25,000 per year (ASAP)
- Location :
- Windsor
- Description :
- ) Minimum of 24 months experience in an IT Helpdesk/Support function capacity, dealing with 1st/ 2nd line ... A leading brand in their field has a great opportunity for an IT Support Engineer. This is a brand ... responsible for providing onsite IT support and project resource to the business units within the UK. Main functions of this role will be split between approximately 60 IT user support, 20% hardware support, 10% project work and 10% technical support consultant backup. Successful applicants must possess the following
- Posted on :
- 08/01/2009
Telephone technical support SQL
- Recruiter :
- Forest Personnel Ltd
- Salary :
- £18,000 to £20,000 per year (c£20k)
- Location :
- Slough, Berkshire
- Description :
- need to visits clients and although this would not be until after your probation period is complete it does mean you need to be able to drive. You should have some prior IT support experience and also telephone customer support experience. Interviews pre-xmas for excellent candidates ... working for a software house You will provide telephone and email support to customers on issues relating to integration of existing systems, networks and software with their software. As such most issues
- Posted on :
- 05/01/2009
1st Line Support Analysts x 2
- Recruiter :
- Sitec Group
- Salary :
- £18,000 per year
- Location :
- Reading, Berkshire
- Description :
- -mail support to approximately 8000 customers, based across 3 sites in Berkshire. Responsibilities: · Providing Helpdesk/Web support through remote tools, telephone assistance and email support. · Ownership ... logging of calls taken and provision of 1st level technical support. · Create FAQs and supporting ... and providing basic 1st level support to all calls to the Service Desk Skills / Knowledge: · Working knowledge ... Our client on a Nuclear MOD site is looking to recruit 2 x 1st Line Support Analysts. This position
- Posted on :
- 05/01/2009
Data Manager (Junior)
- Recruiter :
- Ether Magic Limited
- Salary :
- £20,000 to £25,000 per year (to £25k + Benefits)
- Location :
- Maidenhead, Berkshire
- Description :
- and gas monitoring, soil chemistry and geology plus supporting documents, photographs and maps. Responsibilities 1. Supporting the Project Manager where necessary 2. Assessing, cleaning-up and importing legacy (historic) data (typically contained in spreadsheets) and documents into a project's database 3. Supporting the help desk in dealing with queries and providing user support 4. Writing custom data queries ... engineering and environmental services. We are looking for a junior data manager to help support their data
- Posted on :
- 08/01/2009
IS/IT Junior Support Analyst
- Recruiter :
- Centrica
- Salary :
- £23,000 to £26,000 per year (Base to circa £23K. Package to cica £26K)
- Location :
- Windsor, Berkshire
- Description :
- and electricity to a vast range of residential and industrial customers under the British Gas brand requires an IS/IT Junior Support Analyst to join its Applications Support Team based at its Windsor headquarters. IS/IT Junior Support Analyst - Overview * Base salary to circa £23K. Package to circa £26K * Excellent ... * Location - Corporate HQ, Windsor, Berkshire (SL45GD) IS/IT Junior Support Analyst - The Role Primarily ... databases IS/IT Junior Support Analyst - The Person * Essential skills: * Excellent
- Posted on :
- 06/01/2009
Helpdesk / Call Logger
- Recruiter :
- Sitec Group
- Salary :
- £15,000 to £16,000 per year
- Location :
- Reading, Berkshire
- Description :
- Job Title - Helpdesk / Call Logger Location - Reading, Berkshire Salary - £15, 000 - £16, 000 DOE Start Darte - January 2009 Our client is looking for a Helpdesk/Call Logger for a permanent position on a Nuclear MoD site in Reading. Skills: · Excellent communication & customer service skills · Team player · Good Keyboard Skills · Flexible · Good knowledge of Microsoft products advantageous · Previous Helpdesk experience desirable Tasks Involved: · Logging fault calls, service and IMAC requests from end
- Posted on :
- 05/01/2009
Sales Executive I.T. Support & Solutions
- Recruiter :
- County Recruit
- Salary :
- £20,000 to £25,000 per year (up to £25,000 base + uncapped commission)
- Location :
- Reading, Berkshire
- Description :
- to develop new business, selling services and products from an extensive portfolio; * IT Support Services * Network Services and Solutions * IT Security Services and Solutions * Hardware Supply and Support * Software Licensing, Supply and Support * IT Consultancy Services * Microsoft Business Solutions * IP ... Sales Executive - I.T. up to £25, 000 base + OTE Uncapped Ref: 941/28 Reading area Our client is one of the leading Computer Solutions, Services and IT Security companies within the Thames Valley
- Posted on :
- 07/01/2009
SAP MM Support Analyst
- Recruiter :
- Woodland Consultancy
- Salary :
- Negotiable, please quote us
- Location :
- Berkshire
- Description :
- SAP MM SUPPORT ANALYST - CONTRACT - BERKSHIRE We are instructed to only submit to our Client ... and procurement specialist join their C&P (SAP MM) support team in their offices in Berkshire. QUALIFICATIONS/EXPERIENCE: * Strong experience in SAP MM training and support. * Experience of providing 1st line support to end users ... desirable but not essential JOB SCOPE: * To provide SAP MM support to all end users across multiple ... the training intranet site. * Support and training on other C&P systems (e.g. Procon) for which training will
- Posted on :
- 07/01/2009
Customer Satisfaction Mgr/Customer Support Mgr, Experience Mgr
- Recruiter :
- Mandeville Recruitment Group
- Salary :
- £190 to £200 per day
- Location :
- Maidenhead
- Description :
- My top client, who are the global market leader in their field of IT, are looking to add ... services provided:Global Support Centre, CAG, Clarix, Application support and other products / services ... comply with internal Customer Support procedures and are fully managed oEnsure Customer Satisfaction ... as directed by project personnel. oOverall Project management and assimilation of Clarix into customer support function to enhance integrated offerings oEnsure play active role within Service & Support management
- Posted on :
- 05/01/2009
Deskside Support Engineer / PC Engineer
- Recruiter :
- Datacom Nationwide Recruitment
- Salary :
- £15,000 to £20,000 per year
- Location :
- Bracknell
- Description :
- Major blue chip IT organisation seeking Deskside Support Engineer / PC Engineer. The successful Deskside Support Engineer / PC Engineer will work as part of a small team delivering 2nd line software break fix on Microsoft OS and applications, some hardware break fix on a range of HP equipment including desktops, laptops and printers and IMACD activities. You will have the following experience and skill set ... desktops, HP laptops and HP network printers Qualifications A+ certification or HP APS Desktop
- Posted on :
- 07/01/2009
Junior Server Administrator
- Recruiter :
- Forest Personnel Ltd
- Salary :
- £20,000 to £22,000 per year (to £22k + bens (inclusive of shift))
- Location :
- Berkshire
- Description :
- Working shifts in a large datacentre supporting mainly Windows Server, (there is also some Centos Linux). You will work on a shift basis covering 24x7 as the centre hosts customer servers, not only will you be involved in monitoring, installing and administering the servers but you will also have to talk with customers to both answer technical queries and deal with sales enquiries/quotes. This is an excellent ... to learn technically if you have a good basic grounding in Windows Server skills.
- Posted on :
- 06/01/2009
Pre-Sales Support
- Recruiter :
- Work IT Solutions
- Salary :
- £40,000 to £45,000 per year (£55,000 OTE plus benefits)
- Location :
- Reading, Berkshire
- Description :
- of all sizes. They help IT staff meet the challenge of attempting to be everywhere, all of the time ... . * 5+ years of experience in pre- or post-sale customer and product support activities in the IT data ... not only servers, but also network devices in multiple locations. IT management solutions are available ... -Sales Support individual, to provide Pre sales activities throught the UK and Ireland. Primary Responsibility: * Identifying and understanding key customer technical requirements and articulating the value proposition of
- Posted on :
- 29/12/2008
IT Sales - Ascot
- Recruiter :
- D Tech Recruitment Ltd
- Salary :
- £20,000 per year (Excellent Benefit Package)
- Location :
- Ascot , Berkshire
- Description :
- My client, a growing IT sales company, currently require several IT Sales Executives / Account Managers to work out of their Ascot Office. They are a market leader, established for over 25 years, with a turnover exceeding £60 million. They offer fantastic manufacturer relationships and continual training and support, you will also have control of your own business and product portfolio. The ideal candidate will come from an IT sales background such as hardware, software, consumables, networking etc. The position
- Posted on :
- 09/01/2009
Developer/Programmer
- Recruiter :
- 100% IT Recruitment Ltd
- Salary :
- £19,000 to £24,000 per year (excellent benefits)
- Location :
- Reading
- Description :
- support and maintain Excel pricing spreadsheets for the Customer Service teams *To develop web ... , and JavaScript *To provide telephone and email support to the external/internal users of the Order Processing System and web applications *Help to administer the SQL Server when required This is a fantastic
- Posted on :
- 06/01/2009
Membership & Information Manager
- Recruiter :
- Executive Facilities
- Salary :
- £35,000 to £45,000 per year
- Location :
- Reading, Berkshire
- Description :
- line customer support group 4. Manage the company information, network and membership activities (14 ... directly to an executive director. The post includes benefits of a company car (or allowance), supported
- Posted on :
- 06/01/2009
Incident Management Agent / Incident Agent /Call Incident Agent
- Recruiter :
- Datacom Nationwide Recruitment
- Salary :
- £7 to £10 per hour
- Location :
- Slough
- Description :
- Seeking a Incident Management Agent / Incident Agent /Call Incident Agent to work for a major blue chip IT organisation. You will manage incidents logged by users on high profile accounts. You will have strong awareness of contractual requirements and apply these to work undertaken. Provide back up support ... . Good PC skills. Self motivated. You will ideally also have knowldge of standard IT related products. Previous IT related call centre exposure. Hours are between 8.00-18.00 on a standard 7.5 hour day. Must
- Posted on :
- 05/01/2009